BeChinatown - AA Bakery Success Story

U.S. Pan Asian American Chamber of Commerce Success Story

AA Bak­ery has been a local des­ti­na­tion in San Fran­cis­co Chi­na­town. The busi­ness is fam­i­ly owned and oper­at­ed by both hus­band and wife, Hen­ry and Collen Chan. They both speak lim­it­ed Eng­lish and had lim­it­ed tech­nol­o­gy access. They did not even have email address­es for either per­son­al and busi­ness until we reached out to them and offered tech­ni­cal assis­tance. This busi­ness has been serv­ing the com­mu­ni­ty since 1997, serv­ing tra­di­tion­al Chi­nese pas­tries and cakes for all occa­sions. AA Bak­ery also oper­ates as a café that many local Chi­nese immi­grants con­gre­gate to enjoy their pas­tries, sip on a cup of hot cof­fee or tea, read the dai­ly news­pa­per, and is a meet­ing place to social­ize with their friends and fam­i­ly. This bak­ery has always been a favorite among locals and tourists who come in and out of the bak­ery in search of a vari­ety of savory and sweet foods, cater­ing to all generations.

Dur­ing the pan­dem­ic, the busi­ness suf­fered tremen­dous­ly like many oth­er small busi­ness­es in Chi­na­town. Busi­ness dropped more than 80%. Strug­gling to stay afloat and hav­ing the fear of not know­ing if or when they would have to close their doors for good, Hen­ry resort­ed to lay­offs and short­er hours, to com­pen­sate for the loss of income.

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